Bulletin 2024-001 Specialized Loan Servicing (SLS) Acquisition- Important Updates (FHLB Chi)
Specialized Loan Servicing (SLS) clients, as a reminder, SLS Co-Issue was rebranded to Newrez Co-Issue on May 1, 2024.
The SLS Co-Issue business is being moved to the Newrez Co-Issue platform on June 1, 2024 for all Federal Home Loan Bank transactions.
All new Co-Issue commitments should be locked with Newrez’s platform effective June 1, 2024. Co-Issue commitments previously with SLS will be honored and remain in the SLS system through funding.
Important Details
- Client Portal site is newrezcorrespondent.com
- Client Portal Credentials will be provided for access to the Newrez platform
- The toll-free number for all associates is 877-700-4622
- Your Operations Team will remain the same however employee emails will be first name.last name@newrez.com
Actions on and after June 1, 2024
- Use our Client Portal at newrezcorrespondent.com to view announcements and guide updates
- Update your Goodbye letters to remove any Specialized Loan Servicing, LLC references and replace with: Newrez LLC
- Update the borrower phone number on your Goodbye Letters to 866-317-2347
- Update the payment address on your Goodbye Letters to:
- Newrez LLC
P O Box 10826
Greenville SC 29603-0826 - In MERS, use Newrez ORG ID 1007544
- Attend one of our training sessions to learn more about co-issue delivery options with Newrez. Training sessions will be available starting May 8, 2024.
Important Documents
The following documents contain important information regarding Newrez policies and procedures:
Questions
Your Operations team will remain the same.
If you have any questions, please e-mail CoIssueOperations@newrez.com
Correspondent Regional Sales Managers List
Bank and Credit Union Division
|
Regional |
Territories |
Email Address |
Phone Number |
|
Margaret Chiavini |
VP, Bank and National Credit Union Division |
775-741-3000 |
|
|
Rebecca Sommer |
AK, AZ, CA, HI, ID, NM, NV, OR, UT, WA and West TX |
Rebecca.sommer@newrez.com |
916-677-7080 |
|
Patty Devita |
AL, KY, MS, OH, PA, SC, TN, VA, WV, MS, GA, FL, DE, East TX |
patty.devita@newrez.com |
412-260-0185 |
|
Rebecca Yonaka |
AR, IL, IN, KS, LA, MO, NC, OK |
rebecca.yonaka@newrez.com |
636-544-1050 |
|
Robert Niess |
CT, MA, MD, ME, NH, NJ, NY, RI, Mid and North TX, VT |
robert.niess@newrez.com |
267-217-7956 |
|
Sarah Johanns |
CO, IA, MI, MN, MT, ND, NE, SD, WI, WY |
sarah.johanns@newrez.com |
612-801-2456 |