Bulletin 2024-001 Specialized Loan Servicing (SLS) Acquisition- Important Updates (FHLB Cinci/Indy)
Specialized Loan Servicing (SLS) clients, as a reminder, SLS was rebranded to Newrez on May 1, 2024.
The SLS Serviced Released business is being moved to the Newrez platform on June 1, 2024 for all Federal Home Loan Bank transactions.
All new Service Released commitments should be locked with Newrez’s effective June 1, 2024. Service Released commitments previously with SLS will be honored and remain in the SLS system through funding.
Important Details
- Client Portal site is newrezcorrespondent.com
- Client Portal Credentials will be provided for access to the Newrez platform
- The toll-free number for all associates is 877-700-4622
- Your Operations Team will remain the same however employee emails will be first name.last name@newrez.com
Actions on and after June 1, 2024
- Use our Client Portal at newrezcorrespondent.com to view announcements, guide updates and suspense items
- In addition, client will be able to upload documents via our portal
- Update your Goodbye letters to remove any Specialized Loan Servicing, LLC references and replace with: Newrez LLC
- Update the borrower phone number on your Goodbye Letters to 866-317-2347
- Update the payment address on your Goodbye Letters to:
- Newrez LLC
P O Box 10826
Greenville SC 29603-0826 - In MERS, use Newrez ORG ID 1007544
- Attend one of our training sessions to learn more about co-issue delivery options with Newrez. Training sessions will be available starting May 8, 2024.
Important Documents
The following documents contain important information regarding Newrez policies and procedures:
Questions
Your Operations team will remain the same.
If you have any questions, please e-mail CoIssueOperations@newrez.com
Client Development
We offer a comprehensive training curriculum on Newrez products and processes, to keep your staff informed of the latest developments in products, technology solutions, compliance issues and process improvements. Each of these programs is offered by our training and development staff on a monthly basis and is updated regularly to reflect recent changes in the industry. Visit our training site.
Correspondent Regional Sales Managers List
Bank and Credit Union Division
|
Regional |
Territories |
Email Address |
Phone Number |
|
Margaret Chiavini |
VP, Bank and National |
775-741-3000 |
|
|
Rebecca Sommer |
AK, AZ, CA, HI, ID, NM, NV, OR, UT, WA and West TX |
Rebecca.sommer@newrez.com |
916-677-7080 |
|
Patty Devita |
AL, KY, MS, OH, PA, SC, TN, VA, WV, MS, GA, FL, DE, East TX |
patty.devita@newrez.com |
412-260-0185 |
|
Rebecca Yonaka |
AR, IL, IN, KS, LA, MO, NC, OK |
rebecca.yonaka@newrez.com |
636-544-1050 |
|
Robert Niess |
CT, MA, MD, ME, NH, NJ, NY, RI, Mid and North TX, VT |
robert.niess@newrez.com |
267-217-7956 |
|
Sarah Johanns |
CO, IA, MI, MN, MT, ND, NE, SD, WI, WY |
sarah.johanns@newrez.com |
612-801-2456 |